Privacy Policy

Last updated: 01/04/2024


This privacy policy explains how John Woolfe Racing Ltd. (referred to as “we,” “us,” or “our”) handles personal information collected through our website, If you have questions about how we collect data in other ways, please email [email protected].

Who we are

  • We are John Woolfe Racing Ltd., a company registered in England & Wales (company number: 01211085).
  • Our address is: Woolfe House, Hammond Road, Bedford, MK41 0RQ, England.

Website cookies and analytics

  • Our website uses cookies (small data files) to improve your experience. For example, cookies help with the Trustpilot widget that shows our customer ratings.
  • We also use services from Microsoft, Square Inc., and others to analyze how people use our site (this helps us make it better). These services may also use cookies.
  • We never collect information that could directly identify you.
  • To manage cookies:
    • Change your browser settings
    • Use a tool like uBlock Origin to block certain scripts.

Payment Services

  • When you make a payment on our website, Stripe Inc. handles your card information. Their privacy and anti-fraud policies apply.
  • If you save a payment method for later, we turn your card number into a unique code (a “token”) and store that instead. This keeps your card information safe.
  • Our staff cannot see or change your stored card information.
  • You can delete saved payment methods anytime. Log into your account, go to “Payment Methods,” and click “remove” next to the card you want to delete.

Fraud Prevention

  • To prevent fraud, our payment provider may record information like your IP address. They store this information according to their privacy policy, which you can find here:
  • If there’s fraudulent activity on your account, we may need to share your information with law enforcement. We will only do this with the proper legal authorization and share information with UK agencies only.

Information you give us

  • When you place an order or create an account, you’ll provide information like your name, address, and billing details.
  • We use this information only to process your orders and prevent fraud.
  • We store your information securely and follow the General Data Protection Regulations (GDPR).
  • If you checkout as a guest, we anonymize your personal information after a period of six months.

Email & Contact Forms

  • If you contact us via email or a contact form, we’ll use your information to answer your questions or resolve your issue.
  • We may keep a record of our communication for future reference. You have the “right to be forgotten” (explained below).

Your Rights (under GDPR)

  • Request your data: You can request a copy of the information we hold about you. Email [email protected] or call us at (+44) 01234 220 700.
  • Data retention: We keep order information for up to 6 months, then automatically anonymize it. If you have an account you haven’t used in 12 months, we’ll delete it to minimize the data we hold.
  • Right to be forgotten: You can ask us to delete your account. Please note, we are legally required to keep some transaction information for up to five years. Email [email protected] or call us at (+44) 01234 220 700.

Need more information?

If you have any further questions about your privacy, please contact us:

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