Terms & Conditions

By using our website and/or making a purchase on Woolfe.uk you agree to the following terms and conditions. This forms a legally binding contract between you (the consumer) and us (John Woolfe Racing Ltd. “the Company”)

Abuse

Use of this website is subject to personal or individual professional usage. You may not use this website for the purposes of scraping information to be used in a third party service without prior permission. You may not copy or download any of the material including but not limited to images. price information or product information without the express prior permission of John Woolfe Racing Ltd or an authorised representative.  You may access this site via your personal home or business network only. Any automated attempts to access this website via unauthorised networks may result in automatic revocation of your ability to access the site.

Personal Information

Please see our privacy policy for information on how we manage your personal information.

Managing your Account

When you checkout at Woolfe.uk you are offered the opportunity to create an account to make future ordering easier. If you elect to do so you are responsible for ensuring your account information is accurate and up to date. All future orders will be fulfilled using the information you give us, unless you instruct us otherwise. John Woolfe Racing Ltd may not be held liable for misplaced or undelivered orders where you have failed to update us with the correct information.

Orders on Hold

Occasionally we may place an order on hold pending an application check. In such an event we will contact you by email and/or telephone shortly after receiving your order to ensure the correct application for your needs. Therefore, we require that before placing any order on our website you ensure that your personal information is complete and up to date, regardless of your account holder status.

Cancellations

Your right to cancel

In the event that you are not happy with your purchase you have 14 days from the point of delivery to contact us to arrange a return. You can call us on (+44) 01234 220 700 or email sales@woolfe.uk to organise this. If you are returning your item due to change of mind, you must ensure that the item is in a resell-able condition complete with the original packaging. Returns are subject to a restocking fee. You will be refunded as soon as we receive your item back.

Our right to cancel

We reserve the right to cancel any order placed on our website if:

  • We have reasonable cause to believe the order was placed fraudulently
  • An order has not been paid for after a period of 14 days
  • If the account holder owes outstanding funds to the company
  • The order has been placed for delivery outside of the British Mainland, exc. the Highlands.
  • We have been instructed by law enforcement not to fulfil an order

Damaged, Faulty or Incorrect Items

If you are returning your item because it has arrived damaged, faulty or is not the correct item ordered, please contact us as soon as possible on (+44) 01234 220 700 or sales@woolfe.uk and we will arrange a return and refund. If we ask you to return the faulty, damaged or incorrect item your refund will be processed upon receipt. A restocking fee is not applicable to damaged, faulty or incorrect items.

Governing Law

All usage of our site, contents and all related services and operations is subject to the laws of England & Wales.

If you have any queries regarding these terms and conditions, please send an email to enquiries@woolfe.com

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